Shipping policy
Shipping Locations
We currently ship to multiple countries worldwide. Shipping availability may vary depending on the product and destination.
Processing Time
-
Order processing time: 1–3 business days
-
Orders are processed Monday to Friday (excluding holidays)
-
Once processed, your order will be dispatched from our warehouse or supplier
Shipping Time
Because we work with international suppliers, shipping times vary by product and destination:
-
Standard Shipping: 7–20 business days
-
Remote locations: May take up to 25 business days
Kitchen items, home decor, and car accessories may take slightly longer due to size and handling requirements.
Shipping Costs
-
Shipping costs are calculated at checkout
-
Some products may include free shipping, which will be clearly mentioned on the product page
Order Tracking
-
Once your order is shipped, you will receive a tracking number via email
-
Tracking information may take 3–7 days to update after dispatch
Customs, Duties & Taxes
-
Customs duties, import taxes, or additional fees (if applicable) are the responsibility of the customer
-
We are not responsible for delays caused by customs clearance
Incorrect or Incomplete Address
Please ensure your shipping address is correct at checkout.
We are not responsible for:
-
Orders delivered to incorrect addresses
-
Orders returned due to incomplete or incorrect information
Lost or Delayed Orders
If your order:
-
Has not arrived within 30 business days, or
-
Shows no tracking updates for an extended period
Please contact our support team, and we will assist you with a replacement or refund where applicable.
Damaged Items
If you receive a damaged item:
-
Contact us within 48 hours of delivery
-
Provide clear photos or videos of the damaged product and packaging
We will arrange a replacement or refund after review.
Contact Us
If you have any questions about shipping, feel free to contact us at: